Move orders through your business automatically, not by hand.
Runtara handles high-volume, many-line MRO orders from email, punchout and portals, matching customer part numbers to yours before they reach the ERP.
01 / The work today
Where the work piles up.
- Long orders with customer-specific part numbers and cross-references.
- Customer portals and procurement systems each need their own handling.
- Backorders and substitutions need follow-up that nobody owns.
- Order desk staff spend the day on entry instead of service.
- Minutes, not hours.Orders are checked and entered as they arrive.
- Live in two weeks.Once access is in place.
02 / Workflows
What Runtara does with each order.
Cross-reference matching
Customer part numbers are mapped to your items, with substitutions suggested for review.
Portal order intake
Orders from procurement systems are pulled in and created in the ERP.
Backorder follow-up
Open lines are listed with the customer update ready to send.
03 / How it works
Connect, set the rules, review exceptions.
Our team builds and runs the workflows. There is no custom software for you to build or maintain.
Connect
We connect Runtara to your ERP, inboxes and portals over API, EDI or file exchange.
Set the rules
You tell us how items, units, prices and accounts are checked. Every order is checked that way.
Review exceptions
Passing orders go straight into the ERP. The rest wait for a person, with the reason shown.
04 / Your systems
ERP and channels.
Works with your ERP via API, EDI or file exchange. Orders arrive by email, portals and procurement systems.
05 / Questions
Common questions.
Does it work with our ERP?
Runtara works with your ERP via API, EDI or file exchange. Our team confirms the right connection for your ERP when we scope the pilot.
Can it take orders from punchout and procurement portals?
Yes. Orders from punchout, customer portals and procurement systems come in alongside email, and each source is checked by the same rules before it reaches the ERP.
Do we have to hire developers or maintain code?
No. Our team builds and runs the workflows, with no custom software for you to build or maintain.
How long until it is live?
Live in two weeks once access is in place: API keys, system URLs and endpoints, credentials, the specs for your files and EDI documents, and network access for Runtara.
How do we start?
Start with a paid pilot of one real process on Cloud, such as order intake into your ERP. It is priced by complexity and quoted before the build, and there are no per-task fees.
Book a Runtara intro.
We look at how orders reach you today, which ERP they go into, and what a paid pilot of one real process would cover.