Order channels
SFTP file exchange
Some customers, suppliers and ERPs exchange files on an SFTP server instead of an API. Our team sets up the file exchange during implementation: which folders to read, the file formats, and where results are written.
For plans and availability, see the SFTP file exchange integration.
Common use cases
- Pick up order and price files that partners drop on SFTP.
- Write ERP import files and return export results to a shared folder.
- Exchange EDI documents with partners that use SFTP to send them.
Capabilities
- Scheduled pickup from agreed folders
- CSV, Excel and XML files
- Validation before anything is written to the ERP
- Processed files kept with the run record
Setup
Our team sets up the connection and folder layout during implementation. Runtara needs credentials and network access for the server; both are on the access checklist.
Data handled
- Order files
- Price and inventory files
- ERP import and export files